Ripple Effect Events
TRANSFER / CANCELLATION AGREEMENT
As you are aware, Ripple Effect Events promotes each course well in advance. Once courses become sold out we stop promoting them. Any requests for transfers after that point will result in a loss of revenue for Ripple Effect Events. Due to the short notice, we also lose the ability to fill your seat and the revenue of potentially selling the new seat. This policy will be strictly enforced and your cooperation is greatly appreciated. Our cancellation policy offers the following options:
When you register for a course you have 72 hours to make a transfer without being charged a transfer fee (loss of revenue), after which the following policy applies. You also have 72 hours to cancel and receive a full refund. In all cases you have a choice to pay the transfer fee, or forfeit the course.
If for any reason the client cannot attend the seminar, they may find someone else to attend in their place and submit written notification of that person’s name and contact information to Ripple Effect Events.
If any products are received in conjunction with the offer, they must first be returned in excellent condition in order for any refund or credit to be processed. (Shipping and handling costs are not refundable.)
All cancellations must be in writing and delivered by mail, or emailed to firstname.lastname@example.org. Voicemail and verbal correspondence do not constitute written cancellation notice. Cancellation notice will be deemed to be the date of postmark on which Ripple Effect Events receives the written notification.
Should the client fail to notify Ripple Effect Events in writing of any changes and not “attend” the event there will be no refund, credits or transfers available. In this case you forfeit any registration paid to Ripple Effect Events.
Our program Transfer/cancellation policy is as follows:
|Transfer Availability||Transfer Fee:|
|0 – 3 days from the date of registration||* You may transfer to another event||No Transfer fee applicable|
|31+ days prior to an event||* You may transfer to another event||$25 Transfer Fee|
|8-30 days prior to an event||* You may transfer to another event||$100 Transfer Fee|
|0-7 days prior to an event||* You may transfer to another event||Forfeit Registration|
*Course credits are valid for 18 months from the date of cancellation, regardless of whether the course originally registered for is offered again within this time period. Other courses may be available to transfer into.
If any installment payment should default, the registrant will have seven (7) days to rectify the situation. When the event is within 30 days, the registrant will have 24 hours to rectify the situation, otherwise, all special discounts and bonuses will be forfeited and full tuition applies. If a registrant should default on any installment payment the result may be cancellation for the registered event and the cancellation policy will apply.
An N.S.F. or credit card decline charge of $20 applies in cases of payment default.
If an existing client chooses to attend a course as a free guest of a person they’ve referred when taking advantage of an offer that includes a free guest, now reward, referral bonuses or certificates will be issued to the existing client for that referral.
All dates and locations are subject to change without notice.
FOOD AND ACCOMMODATION
Pricing on courses is for “tuition” only. Food, travel and accommodations are not included ** in the event price unless specifically stated in writing by Ripple Effect Events. Food and/or accommodation payments must be received in full 30 days prior to the course start date, and if a transfer, cancellation or forfeit occurs after receiving monies, this payment is non-refundable and non-transferable.
A full refund on the product price will be paid, or replacement product supplied ONLY if a product is found to be damaged or defective and returned within 7 days of the original purchase. Shipping and handling costs are non-refundable. Returns must be called into head office for a mandatory Return Authorization Number and return shipping address.